Frequently Asked Questions
Q: Is linen included in my booking?
A: Yes. All linen is supplied in our cabin accommodation
Q: Are we allowed to have an outdoor fire?
A: Yes. In accordance with CFA regulations and in fire pits/drums. As you would appreciate, we do not have enough fire drums for every site but you are more than welcome to bring your own for use during your stay.
Q: Can we bring our dogs?
A: Yes. We will ask that you sign our pet policy regarding responsible dog ownership upon arrival.
Q: Can we swim in the river?
A: Yes, should conditions be suitable. Swimming in the river is at your own risk and should be based on swimming ability. We have a pool within the park which is a great alternative.
Q: Are there cooking facilities with cutlery & crockery available?
A: Yes. All rooms have a kitchenette, fridge, utensils, etc
Q: What are check-in/check-out times?
A: Check-in is at 2pm; Check-out is at 10am. For a full list of our Booking Terms and Conditions, please click here.
Q: What size are the sites?
A: 10m x 10m
Q: Can we check in after reception hours?
A: Yes, by prior arrangement with office staff
Q: How many cars are allowed per site?
A: We allow one car per site
Q: Is there anywhere to have a meal or purchase takeaway?
A: The Rubicon Hotel is fabulous for counter meals whilst the Thornton General Store is great for coffee and takeaway. Both are just across the road from the park.